AI that explains itself.

Drop‑in replacement for digital triage — replace your chatbot endpoint; same UX, structured outputs that payers accept.

See how it works
No black‑box reasoningAudit‑ready trace for every answerProtocol‑driven, always current
Input
Symptoms
“fever, cough”
Evidence
Retrieved facts
guidelines, history
Reasoning
Trace
step → step → step
Output
Codes
ICD/CPT + justification

Conversations that explain themselves.

No black-box answers: every response includes a traceable reasoning path backed by clinical evidence.

Every answer stands on proof.

Natural conversation becomes clean summaries your insurer recognizes immediately.

Built to be audited, not guessed.

Each step is stored and reviewable — compliance with peace of mind built in.

Drop in. Get paid.

Replace your triage chat — same interface, now every visit produces billable, compliant data.

Healthcare
Without Limits

Every conversation becomes proof — structured, auditable, and ready for reimbursement.

Conversation
Patient exchange
Evidence
Retrieved & linked
Audit
Traceable steps
Payment
RCM-ready

How it works

From unstructured chat → structured reimbursement.

Every turn generates a reasoning trace you can send to RCM/insurer systems.

const response = await fetch( `/api/sessions/${sessionId}/answer`, { body: JSON.stringify({ symptoms: "I have a fever and a cough" });Request pilot access

Meet Genesis.

The reasoning engine behind compliant triage

Genesis implements Structured Semantic Retrieval Intelligence (SSRI) to convert unstructured input into payer-readable logic. It combines protocolized reasoning with LLM augmentation—so you get traceable decisions, not just answers.

🧩

Reasoning Trace

Explainable steps in every response

  • •Each response includes an auditable chain of reasoning
  • •Step-by-step logic trace from symptom to decision
  • •Deterministic structure with captured LLM assists
  • •Export traces for payer and internal QA review
🧾

Coding Alignment

Outputs mapped to payer/RCM schemas

  • •Aligns to ICD/CPT and insurer-specific rules
  • •Generates payer-readable evidence with linked codes
  • •Schema-compliant structures for downstream RCM systems
  • •Configurable protocol mapping per insurer
🛡️

Audit Logging

Immutable logs for compliance & QA

  • •Immutable reasoning logs accessible via API
  • •Full turn-by-turn history with evidence links
  • •Supports internal audits and regulator reviews
  • •Granular retention controls and access scopes
⚙️

Provider-Ready

SDK/API drop-in—no workflow changes

  • •Drop-in endpoint replacements for chatbots
  • •Web and mobile SDKs for triage flows
  • •Session continuity for cleaner evidence
  • •Minimal integration time with stable contracts

The Technology Behind Genesis

Discover how Genesis leverages cutting-edge research to deliver medical-grade AI that healthcare professionals can trust

Want to understand the complete technical foundation?

Pilot with us

We’re inviting telehealth networks and compliance partners to validate denial reduction and reimbursement speed using SymptomLoop’s reasoning trace.

Request pilot access
Technical appendix